Built for Shopify brands

The recovery engine for health, beauty, and pet brands

Every brand leaks revenue at the same four points: declines, abandoned checkouts, refunds, and first orders that never become second ones. Our phone reps call each one back.

Book a discovery call See the four motions

Free discovery call · no commitment · live in 14–21 days

Active The onboard recovery workflow: Shopify events route by type into five lanes — abandoned cart, declined payment, refund request, inbound lead, and new customer welcome call — each handled by a dedicated rep phone call that logs recovered revenue

Fully managed

We recruit, train, script, QA, and manage the reps. Zero hiring or headcount on your end.

Live in 14–21 days

Connect your stack, approve the scripts, and recovery calls start inside three weeks.

You stay in control

Your rules, your offers, your escalations. Every call is recorded, logged, and attributed.

Plugs into the stack you already run

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Your email flows weren’t built to close.

Automation nudges. But revenue leaks out where a nudge isn’t enough — and nobody on your team has time to pick up the phone.

7 in 10 carts never check out Failed payments quietly become churn Refund requests go unchallenged First orders never become second ones

Where we recover

Four motions, one engine.

01

Abandoned cart

They didn’t abandon — they hesitated. Klaviyo nudges; a trained rep resolves the hesitation and closes the cart.

Cart flagged · $184 Rep on the line Cart recovered
02

Declined payment

Most “churn” is just an expired card. Every decline gets smart retries, then a rep call — before the subscription quietly dies.

Charge failed · retry 2 Card updated on call Subscription saved
03

Refund request

A refund request is a negotiation, not a verdict. Reps call back with swaps, fixes, and offers that keep the order — and the customer.

Refund requested Win-back call Refund deflected
04

Onboarding & upsell

The first 30 days decide the LTV. Welcome calls that lock in the second order, then move buyers into subscriptions and bundles.

First order placed Welcome call · 04:21 LTV increased

Live in 14–21 days. Improving every week.

Four steps from connecting your stack to recovered revenue landing on your dashboard.

1

Connect your stack

Shopify, Klaviyo, and your billing tools plug into GoHighLevel. Events start flowing the same day.

Shopify · synced Klaviyo · synced GoHighLevel · live
2

We build the engine

Routing, triggers, and call queues for all four motions — plus scripts written for your brand and offers, which you approve.

4 motions routed Scripts · approved by you Your rules & escalations
3

Your pod goes live

Brand-trained reps — recruited, coached, and QA’d by us — start working every flagged event by phone.

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Your dedicated pod · managed by onboard
4

Revenue lands, attributed

Every call is recorded and every recovered dollar is logged to your dashboard — you always know what the engine returned.

Subscription saved · +$58 Call recording · 02:47 Logged to dashboard

What a 90-day engine produced

Every dollar came from traffic they’d already paid for.

$0

recovered in 90 days

0%

cart recovery rate

0%

upsell close rate

From a recent engagement with a $12M/yr supplement brand · ~30% subscription save rate.

Get your number on a call

Built for the brands we know cold.

Health & Wellness

Supplements, vitamins, and functional nutrition.

Beauty & Cosmetics

Skincare, cosmetics, and personal care.

Pet Nutrition

Pet supplements, food, and wellness.

Every call logged. Every dollar attributed.

No black box. You see the calls, hear the recordings, and watch recovered revenue tie back to the exact conversation that saved it.

All your questions, answered

How fast can we launch?

Most brands are live with a managed recovery system in 14–21 days — we handle recruiting, system build, and rep training in parallel.

Does this replace our Klaviyo flows?

No — it complements them. Flows are great at email, but they can’t pick up the phone, recover a hard decline, or answer the one question keeping a buyer on the fence. We add the human layer on top.

Who actually makes the calls?

Dedicated reps we recruit and train specifically for supplement, beauty, and pet brands — including objection handling and compliance. We manage, QA, and coach them; you don’t hire or manage anyone.

How do you track recovered revenue?

Everything routes through GoHighLevel, wired into Shopify and your subscription platform, so calls, conversions, and recovered dollars are attributed on one dashboard — no manual logging.

What does it cost?

It depends on your volume and which motions you turn on. On the strategy call we build a revenue-leak model from your real numbers and show you the math before you commit to anything.

Is this right for my brand?

It’s built for supplement, beauty, and pet brands doing $1M+ a year in DTC with subscriptions, who know there’s money stuck in abandoned carts and failed payments. If you’re mid-rebrand or under $1M, it’s probably not the moment.

Stop leaving revenue on the table.

A 20-minute discovery call tells you exactly what your four leak points are worth — and whether we’re the ones to plug them.

Book a discovery call

Free discovery call · no commitment · live in 14–21 days